Enter your credentials and press OK to log into the router settings menu. For best. my subreddits. You’ll pay nothing for 3 months (with no payment details. Training and events. My Virgin Media App. 0 that contains your default network information. We would like to show you a description here but the site won’t allow us. Virgin Media; My Virgin Media; Shop;. No one in house can send messages , pictures videos etc. Stay safe online. Add a new username and password. 0. " This has been the same for 3 days now. 67. 10 REPLIES. on 13-02-2023 08:44. Call Virgin Media on 150 from your Virgin Mobile phone or 0345 454. If you haven’t changed your password, the default one is placed on the bottom of the router. If you see two software update options available, choose the one you want to install. ###. When I check the DNS settings on my device it says it’s using the VM DNS servers. Options. Kind Regards, Steven_LSome simple ways to bypass the filters: Use the Pirate Bay Proxy. I spent hours online with one of your help agents who has now deactivated Child Safe completely and left all the. Choose which device you would like to set it up on. Broadband, TV and Landline offers . Options. Tap your child's account. Manage Your Account. Now select ‘Manage family members’, choose the child who you want to apply the restrictions to and under ‘Access to content’ choose the age-level restriction you require. Phone. To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile ’s account page and log in using your Email address and Password. Click on Manage Web Safe. 140 and not, the expected, 81. The issue of Child Safe being re-enabled by VM is being mentioned more often and once stuck on it breaks many services such as Office VPNs, Zoom, Social Media, Sky TV, Sonos, Games Consoles and much Web Content. If you changed the computer's network settings to use any Public DNS does that re-gain access. com). Users can customise who can see this in settings. Hi , Thanks for coming back to me. 99. Account - Cable. It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. To run the troubleshooter: Under “System and Security,” click “Find and fix problems. Users aged 13-17 have additional privacy settings. For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or Google DNS numbers from above. on 27-08-2023 09:39. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Browse Virgin Media Virgin Media Community. Tap Parental Controls and select the setting to “off” to disable parental controls. Login to the Virgin Media online account in a web browser. Learn about online safety. Virgin Media Web Safe comes as. IP address 192. 220. These tools can be installed across all devices, including mobile phones, computers and consoles. From checking the system, you'll need to log in to your online account - virg. Virgin Media parental controls are the tools we offer to help keep your family web safe. Despite this, Certain websites are still being blocked with the virgin media message that my child safe options are blocking the site. Child Safe is easily customisable by clicking on the Categories, Websites or Set timer filters, so that you can control the level of protection. Also, please visit this link here where we provide all useful info about Child Safe feature and how to manage your settings etc. 10 REPLIES. 222. Web safe provides ultimate protection when using the internet. Here’s how to do it in a few steps: Go to Settings and tap Screen Time. What is Child Safe? Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. Look out! Your Virgin Media Child Safe settings have blocked this site We think this site may contain material that's unsuitable for children, so it's been blocked by your account's Web Safe settings. I’m sorry to hear of the issues that you’re having with your child safe settings, this is a known issue and is currently being investigated by our team, we don't have any further information at the moment but hope that we can the issues resolved very soon. 8 and 8. GET YOUR DIGITAL TOOLKIT. try going to if Web Safe is on this site should be blocked. Only chat with people you know in the real. Regards. Hi. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. 1 and all appears in order. on 05-02-2023 14:03. 220. Child Safe button - how do I access this. on 11-02-2023 12:31. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. that you are wishing the adjust the Parental Controls of a mobile phone's data service ?Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. This is a workaround for when Child Safe does not or can not be turned off. 220. Minimize database calls. Options. Log in to your Virgin Media account. We created Web Safe for our customers to make browsing safety a no-brainer. 65% of young people aged 11-16 are in favour of the. Options. Snapchat doesn’t have the means to verify their identity or their age, so fooling. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then configure router to use Virgin Media DNS at 194. QuickStart, set up and connections. 5. Use parental control software and consider using filtering options, monitoring. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. I have confirmed this via phone call with virgin media. Virgin Media. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. must contains at least one letter and numerical character. I have it enabled on the Virgin Media page. To confirm the settings update, click “Yes. 220. Prefer Controllerless blocks. Any website unsuitable for children is blocked by default. 1. Here are our top tips to help you on your way. Options. Solved: Hi I can't access web safe setting, I keep getting redirected to account home page. 4. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. 4. "Sorry the changes you made were not saved, please try again". It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. It works fine on 4G, but not on home WiFi. 100). Parental controls block websites and applications that you think are unsuitable for your child. 67. on 27-08-2023 09:39. Set up and change your Direct Debit details. Learn how you can change Web Safe settings to turn Child Safe off. These are two settings –. Virgin Media. On the remote press the Menu button. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. The Web Safe settings ( Child Safe / Virus Safe ) affect the internet connections & WiFi from your VM Hub, we have assumed this is what your are wishing to control. 2. The internet is an amazing place. 8. Please allow me to send you a PM so I can discuss this further with you - please expect this message to arrive shortly and respond directly when you can!Now it doesn’t. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. It'll help to protect any device that's connected to. Plug in your Virgin Media router. ”. Options. We'll go over how to set up the filter, what. com, @ntlworld. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. This is what I tried to enter. 168. I have restarted the Hub numerous times, as well as turned Web Safe on and off multiple times, but it is still not working. published Wed 21st Sep 2022 read time 3 min SHARE By Virgin TV Edit It’s never been more important or easy to keep connected and entertained on our devices, be they. If you're using Virgin Media to connect (at least from the UK), it looks like "Virgin media child safe" could prevent access to some data that Firestone needs to work. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. From there the Web Safe can be accessed and configured. Keeping kids safe online. Now select the Lock programmes by Age Rating option. If you don't mind, I will need to send you a private message. Search. Bypass Child Safe & Virus Safe. Use the first option ‘Remind me to take a break’. 5215. Introducing 1. Despite this, Certain websites are still being blocked with the virgin media message that my child safe options are blocking the site. 168. SEND. TV. Sorry to hear that your child safe is not blocking unsuitable websites. 8. Web safe provides ultimate protection when using the internet. You see a prompt asking if you are sure. 8. I`ve contacted support 4 times, they try and cant and raised two tickets with IT support but still nothing. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Tested November 2023. 8. If they are going to use WhatsApp, the best way you can keep them safe is to have lots of conversations about how they and others are using WhatsApp, what they have seen, anything that has surprised or worried them, and what the risks might be. Account - Cable. I've tried a router reboot but that has not fixed it. changes not being saved; saved changes reverting without obvious cause; Should you still wish to use Child Safe then sign in here and:. I go into settings and it says child safe is on, I’ve tried toggling it on and off and blocking specific websites but nothing. Select an Age Rating that is suitable for your children and select OK. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. maybe it DOES exist - Virgin Media Child Safe Settings have Blocked it. Add a new username and password. 1. Options. 67. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. I’m sorry to hear of the issues that you’re having with your web safe and child safe settings at the moment. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. Choose Purchase Controls. Go to solution. Select Parental Controls. Reply. It may take a few minutes for the block to be disabled. To do this you need access to a browser via any device (preferably a laptop/PC for viewing ease) then in the address bar type 192. Try with OpenDNS using 208. 222. 159. Open a search engine of your choosing. Set “Private DNS provider name” to: dns. Use the following steps to turn off parental control settings using the Family Link app: Open the Family Link app. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. To open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. VM BB TV Landline. Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. 67. 168. Controls & Settings guide Virgin Media F-Secure SAFE helps keep you and your family protected online from all manner of threats and internet nasties. changes not being saved; saved changes reverting without obvious cause; Should you still wish to use Child Safe then sign in here and:. Solved: Hi, I can't seem to turn on Web Safe. Trusted Flagger Guidance. on 05-01-2023 17:27. Switch to eBilling and save yourself £21 a year. Dean_Lindson. . We would like to show you a description here but the site won’t allow us. Stay safe online. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. on 18-01-2023 20:59. 168. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Hi @Ilgattone . If the sites are still blocked, then the fault is not with VM. on 08-02-2023 16:22. Hello miniotaur. If you change the computer's network settings to use any Public DNS that will re-gain full access. So, it can be hard to keep up. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. saved changes reverting without obvious cause. 67. Thanks for posting and welcome back to the community. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereMost computers, tablets and smartphones have safety features installed, so make sure these are activated before you give your child access. Find out more about F-Secure SAFE. Bypass Child Safe. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Security matters. Joining in. Select Parental Controls in Virgin Media Web Safe. I am signed in to My Virgin Media and it. If so, just log-in as existing user! 4. Social media guides. Healthcare Professionals. Switch on Child. Parental controls block websites and applications that you think are unsuitable for your child. 4. Your Virgin TV PIN. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. I have an iPhone XR and am running ios15. Try manually setting the Google Mesh DNS settings to match VM's DNS Servers, i. Hi, @nigellowden Is it the Child Web Safe Filter you need to turn off? Login to your virgin media account and head to this link to turn off - 5264565When I looked up omegle on my web I got a website that says, your virgin media child safe settings have blocked this site. Virgin Mobile doesn't have a option called 'Child Safe'. Some things you can do are: View your current and previous bills. I am not on any VPN. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. Sorry to hear you are having an issue with the websafe settings. All Virgin Media customers can get F-Secure SAFE and protect up to five of the family’s smartphones, tablets or computers. Log in to My Virgin Media. Just sign in to My Virgin Media and change your settings. How to Access Virgin Media Hub settings in the modem-only mode. -- I'm a Very Insightful Person,. 1. . From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. Click Apply. on 15-04-2023 15:47. AS Name. All devices would need to be re-connected to the WiFi. Networking and WiFi. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. ”. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. e. The IP Addresses shown (in bold text below) from nslookup result confirms query is against Virgin Media's DNS at 192. 222. 0. For Android: Settings >> Connections >> More connection settings >> Private DNS. Training and events. Navigate to the My services drop-down menu and click View HomeSafe settings; Turn Kids Safe Off. on 17-02-2023 16:14. Safe remote learning hub. Click on Plan and device. 168. Looks like it's not toggling off / on at virgin media end. How do I get around Virgin Media child safe settings? To turn parental controls off on Android, you need to go to the Play Store. Currently the child safe settings are completely inactive at my home - this is a child safety issue and should have been fixed far more quickly than this. Give your child a safe space to explore their curiosity online. 220Hi @Alec99. not the VM Hub. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. If you changed the computer's network settings to use any Public DNS does that re-gain access. 222. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media. ' The child safe settings are on and correctly configured. 1 on your browser. com under Blocked Websites. 1. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. My Virgin Media makes managing your account easier with all your information in one place. This age limit applies to most social media sites and has been dictated by US law through the Children's. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Browse Virgin Media Virgin Media Community. If Child Safe. Whether it’s step by step parental controls guides that will help you to set up the right controls and privacy settings, learning about how to report online issues, plus. 159. Internet service providers have an obligation to protect families from inappropriate online content, too. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. ct Mark as Helpful Answer. Child Safe is easily customisable by clicking on the Categories, Websites or Set timer filters, so that you can control the level of protection. 1 and all appears in order. Bypass Child Safe & Virus Safe. Main Menu; Go to virginmedia. 168. You can manage the Child Safe settings for your family in the Account Settings section of My Virgin Media. We would like to show you a description here but the site won’t allow us. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereI have Child Safe turned on on my account, but none of the boxes (gambling etc) are selected. Virgin Phone Switchover. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Account - Cable. Shame on you, you clearly do not care for child safety. To fix this you’ll need to log in to your router and change a few settings. Discover the web for yourself. This will allow you to. Click Turn Kidsafe OFF to confirm. Click Here to learn more about how we use cookies. Press Home on the remote. I'd like to take a look into this for you. Open the YouTube app and click on your username in the top right-hand corner. 220. Select Help & Settings. Parents should take care not to give their child the Pin number used to secure the. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. Try computers with Cisco’s OpenDNS using 208. The closest equivalent is under parental controls - block adult websites. When I go Account Settings -> Account Details and update contract phone details it says "Sorry the change you made were not saved, - 5199342. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. 1. Your child may feel they are missing out, particularly in secondary school. This is a workaround for when Child Safe & Virus does not or cannot be turned off. SpeedHi there, If you log on to your Virgin Media account. 1. Options. on 09-09-2023 11:35. Options. Stay safe online. Stay safe online. Best, John_GS. 168. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. Click: Settings. My IP address has been blocked by Virgin Media. Apps and technology are changing quickly, and it can be hard for parents to keep up. It's a basic site built on a Wix template - I'm concerned that potential customers are getting blocked too. This help content & information General Help Center experience. Select the ‘Security & Parental Controls’ option. on 13-06-2022 11:42. Yes, VPN sites are blocked for me, I can't enter any (such as the link you provided, as well as nordvpn, expressvpn, etc). This means I cannot restrict content available to my kids. on laptop and moibile, including private browsing. An excuse to turn child settings off on virgin media. We would like to show you a description here but the site won’t allow us. 1. Preferred DNS 192. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. I have web safe switched off but still certain sites wont load. To confirm private browsing is on, you will see the word inPrivate beside your address bar. and you see for yourself please. Hi, Recently moved house and kept the same. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you. Child safe disabled for a month, virgin arnt helping, any ideas? Hey All, I use to use child safe all the time for my kids but about 5 weeks ago i noticed it was disabled, tried enabling it and it keeps disabling. Find ‘Manage your extras’ towards the bottom of the page. Age verification is limited, relying on self-reporting. Use the account holder's authentication credentials to sign in here and:then select Account settings > Online security. It may take a few minutes for the block to be disabled.